Sr Manager, Billing and Invoicing Operations
The Role: Sr. Manager, Billing and Invoicing Operations
Location: Remote
Who We Are
At MBO we give people the control to do the work they love the way they want. We’re leading the future of work by building a best-in-class platform for independent professionals and leading enterprise organizations. MBO Partners is a deep job platform that connects and enables independent professionals and micro-business owners to do business safely and effectively with enterprise organizations. While we’ve been in business for more than 20 years, we treat each day as an opportunity to help innovate, collaborate, and shape the future of work for our enterprise and independent clients. By joining our team, you’re helping build and lead the next way of working and contributing directly to our platform roadmap and vision.
What you will be doing:
In this role you will:
- Contract and Invoicing Management: Review and interpret contractual language to ensure accurate invoicing and adherence to customer terms
- Revenue Recognition & Tax Compliance: Apply knowledge of revenue recognition principles and sales tax exemptions, as well as international tax regulations like VAT and PST/GST.
- Financial System Transition: Support and manage financial system transitions, with a preference for experience in SAP/S4 Hana.
- Multi-department Collaboration: Work cross-functionally with teams to align efforts and drive projects towards common goals.
- Project Management: Oversee and manage various projects, ensuring deadlines are met and resources are effectively utilized.
- Process Improvement: Evaluate existing business processes, identify areas for improvement, and implement strategies to enhance productivity, quality, and time management.
- Audit & Compliance: Ensure compliance with audit requirements, including security audits, ISO 9000 standards, and separation of duties. Interact with external auditors as needed.
- Policy Development: Create and update policies and procedures to maintain regulatory and operational efficiency.
- Team Leadership: Supervise and guide team members, providing coaching and operationalizing best practices across the revenue/order-to-cash cycle.
- VMS/MSP & Billing Portals: Manage vendor management systems (VMS), managed services provider (MSP) platforms, and customer billing portals such as Ariba, Coupa, and Tungsten.
- International Billing: Manage international billing processes, with specific experience in Canada.
Key Skills and Competencies:
- Multitasking & Time Management: Ability to juggle multiple tasks, prioritize work effectively, and meet deadlines in a fast-paced environment.
- Problem Solving & Flexibility: Strong analytical skills with the ability to assess and create solutions for complex problems. Adaptability to handle a variety of tasks, including stepping into urgent situations as needed.
- Collaborative Mindset: Ability to foster collaboration between departments and stakeholders, even when managing competing interests.
- System Knowledge: Proficiency in Excel is a must. Familiarity with tools such as Job Diva, Zen Desk, Jira, SAP/S4 Hana is beneficial.
- Audit & Compliance: Experience with audit compliance, security audits, and ISO 9000 standards.
- Process Evaluation & Improvement: Skilled in analyzing business processes, recommending improvements, and implementing changes that positively impact productivity, quality, and operational efficiency.
- Communication & Reporting: Ability to present progress reports, integrate feedback, and update procedures to ensure best practices.
- Bachelor’s degree in finance, business, or a related field preferred. A minimum of 7 years of relevant experience in billing, AR, and financial systems.
- Experience in the staffing industry is highly desirable.
- Familiarity with the independent workforce world, managed services provider (MSP) models, and vendor management systems (VMS) is highly desirable.
- Advanced Excel skills with knowledge of Zen Desk, Jira, Job Diva, and SAP/S4 Hana are advantageous.
- Deep understanding of audit processes, separation of duties, and compliance with ISO 9000 standards.
- Proficiency in Business Management software
- Exceptional leadership, collaboration, and communication skills
- Superb recordkeeping, time management, and organizational skills
- Advanced analytical and problem-solving skills
Here are just a few reasons that you will love working at MBO Partners
- Remote work environment
- Competitive base salary
- Opportunities for growth and development in a rapidly growing company
- Excellent medical, dental, and vision plans designed to support healthy lifestyles
- 401(k) retirement plan
- Flexible Time Off – take time when you need it
- Wellness allowances
- Culture based on trust, feedback, communication, success and fun
At MBO Partners, we're committed to building a diverse and inclusive environment where passionate professionals can thrive. If you're ready to make a significant impact by connecting exceptional talent with meaningful consulting opportunities, we'd love to hear from you.
By applying for this position, you agree to the Terms and Conditions and Arbitration Agreement. You are directing MBO to disclose your personal information to those who may be interested in hiring or engaging with me. You acknowledge and understand that MBO will use your personal information as described in the Privacy Policy If you are a resident of California, you understand and acknowledge that MBO will use your personal information as described here. You acknowledge and understand that MBO is an international company and your personal information can be transferred to, stored, and/or processed in any country in which MBO or its affiliates, suppliers, service providers and/or agents maintain facilities, including, but not limited to, the United States of America and the European Union.
By applying for this position, you agree to the Terms and Conditions and Arbitration Agreement. You are directing MBO to disclose your personal information to those who may be interested in hiring or engaging with me. You acknowledge and understand that MBO will use your personal information as described in the Privacy Policy If you are a resident of California, you understand and acknowledge that MBO will use your personal information as described here. You acknowledge and understand that MBO is an international company and your personal information can be transferred to, stored, and/or processed in any country in which MBO or its affiliates, suppliers, service providers and/or agents maintain facilities, including, but not limited to, the United States of America and the European Union.